Privacy Policy
Last updated: June 2026
Veristream ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming analytics platform and related services.
1. Information We Collect
Account Information
When you create an account, we collect information such as your name, email address, and password. If you subscribe to a paid plan, payment information is collected and processed securely by our payment processor, Stripe.
Usage Data
We automatically collect information about how you interact with our platform, including pages viewed, features used, session duration, and device information such as browser type and operating system.
Streaming Analytics Data
Our platform accesses publicly available streaming data and data obtained through authorized APIs (including the Spotify API) to provide analytics, authenticity verification, and audience intelligence. This data pertains to artists and tracks — not to the personal listening habits of individual music consumers.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platform and services
- Process transactions and manage your subscription
- Send you service-related communications, including account verification and security alerts
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or fraudulent activity
- Comply with legal obligations
3. Third-Party Services
We integrate with the following third-party services:
- Stripe — Processes all payment transactions. Stripe's privacy policy governs how your payment information is handled. We do not store your full credit card details on our servers.
- Spotify API — Provides streaming data used for analytics and insights. We access this data in accordance with Spotify's Developer Terms of Service.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our platform. For more details, please see our Cookie Policy.
5. Data Retention
We retain your account information for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or compliance purposes.
6. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure authentication, and access controls. While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Request portability of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at support@veristream.app.
8. Children's Privacy
Our platform is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our platform after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@veristream.app.